I know what I'm about to ask can be fixed by using queues but we have an extremely stubborn customer so here goes;
We have a customer that has a ring group that has itself set as the destination. I realize this would work in a queue but they are unwilling to make changes unless I can come up with a way to convince them their callflow is hanging up on people. I believe they are losing calls when all users in the RG are busy, can anyone confirm that all users busy in a ring group that has itself as a destination will hang up as it creates a loop?