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Process Running Away

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I was wondering if anyone knows what the following process is that was running away on our phone server last week?

asterisk 18670 18539 99 2019 ? 406-15:42:42 /usr/lib/jvm/jre-openjdk//bin/java -Xms256m -XX:MinHeapFreeRatio=30 -XX:MaxHeapFreeRatio=50 -XX:-OmitStackTraceInFastThrow -classpath /opt/xactview3/server/modules/desktop/shared/:/opt/xactview3/server/modules/chat/shared/:/opt/xactview3/server/modules/xmpp/shared/:/opt/xactview3/server/modules/contact/shared/:/opt/xactview3/server/modules/lang-en-us/shared/:/opt/xactview3/server/modules/asterisk/shared/:/opt/xactview3/server/modules/pbx/shared/:/opt/xactview3/server/modules/framework/shared/::./lib/*:XactViewServer.jar com.xmlnamespace.panel.server.Server

According to top, it was using over 300% of the CPU time. I killed it (had to -9 as it wouldn’t die otherwise) and the problems we were having with call quality/drops/etc immediately disappeared. Haven’t noticed any adverse effects and it hasn’t recurred, so I’m not TOO worried about it, but would be nice to know what it was & what it was doing.


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