Good evening everyone, I apologize in advance, but I’m a beginner and I’m trying to configure a particular case:
I have a freepbx in Italy with two sip trunks, one Italian (0039) and one Mexican (0052).
I was able to configure the Italian users, the outbound rules to use the Italian flow for all phone calls and the Mexican one for calls to Mexico, i was amazed at how powerful and flexible freepbx is.
But i added two Mexican users as an extension (for one/two users it makes no sense to put a local freepbx) and it works, but … the Mexican user, when making local calls, does not insert the international prefix (0052) and therefore the freebox does not recognize the rule and routes the call on the Italian trunk.
Is there a way to assign a default prefix to some users? so that when they make a phone call the system automatically adds the prefix 0052?
Or create specific outbound rules only for some users?
Thanks in advance