Hi @dstnzrkl
Can you update both modules to the latest version Then, navigate to Advanced Settings → Sangoma RTAPI, set the log level to DEBUG, and enable “Enable RTAPI Logs” and “Enable Queue App Logs.”
For every queue update in FreePBX, you can check if the event is received in Sangoma RTAPI by reviewing the log file:
/var/log/asterisk/sangomartapi/rtapi_feature_logs.log
If still an issue, please share the rtapi_feature_logs.log for further debug