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Clarifying Sangoma’s Commitment to FreePBX

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When other members of the management team failed to respond to my concerns including those about fiscal responsibility I contacted you through several mediums including email and linked in where your account blocked me. I assume you are in control of that account but I may have assumed incorrectly. No other members of the executive team blocked me.

Who am I? I am a Sangoma shareholder.
The specific types of fiduciary duties that a CEO has to the shareholders include the following:

Duty of care, meaning taking appropriate steps to gain information before making a decision
Duty of loyalty, meaning acting in the best interests of the company and its owners
Duty of disclosure, meaning that the CEO fully informs the shareholders, board of directors and owners of any significant issues the company faces

I am also an active contributor of code including up to probably 30-50% of FreePBX. It seems weird you claim not to know who I am then call out my employer. Fun fact I’ve been around a long time and have worked for Sangoma, as well as former competing companies in the hardware space. We all worked together in the software space. As a CEO in this space it brings bigger concern if you think my employer is competition. Open Source telephony/UC holds very little market share. You should be going after the big dogs in the space and grabbing market share.

I’m not sure where I said I left a group. I don’t even know what group you speak of. I have left Sangoma and I have generally stayed quiet on this specific post so it did’t detract from what it could be. It never became that.

Oddly the things that got me banned all came with receipts. Am I going to tell you who told me about the directive to not engage with me? No because i wouldn’t want to see them meet the fate of an employee every one loved that suddenly left the company after they spoke up. I’m sure you are aware who she was but I’m not going to post private information. All receipts posted were public information from a public company which I am an investor in.

Calling your user base and customers dumb is not a good way to foster growth and collaboration.

Usually when I don’t understand something or am not an expert in something I yield to those who are. I was always told if you’re the smartest person in the room you’re in the wrong room. You come saying you want to listen and build but then get mad this isn’t an echo chamber. Many of us have been around through multiple Sangoma leadership changes and multiple stewards of FreePBX. Many of us have also been involved in open source and the unicorn that is monetization of open source. As this has been a struggle perhaps sit back and listen to people outside of your expertise. We all have something to learn.

I am both of those. Nice to meet you. I have supported this community and contributed to FreePBX long before I was a staff developer, and over the last 5ish years as a non employee again. These contributions are outside of my employment and are done because I have been a long standing leader in this space. I’m sure my employer would prefer I didn’t contribute back but they give me the freedom to do so. One of the reasons I gave management when I left is I prefer to be a community contributor because I have more latitude.

We are on the same page here. Which is why I originally reached out to you.

I am on the same page here too. I just ask that you look at outside perspectives. There is nothing constructive about an echo chamber. Nobody has ever grown from hearing everything they know already repeated back to them.


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