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No voicemail picks up -- Keeps ringing forever

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Deleted test PBX VM and recreated with ZERO changes (I didn't install any additional modules, just made the admin account and logged in). Same installer (asterisk 11).

  • Clicked Extensions
  • Extension 123
  • Display Name: Test
  • Secret: Cisco123
  • Voicemail: OFF
  • Submit and Apply Config

extensions_additional contains:

exten => 123,n,Macro(exten-vm,novm,123,0,0,0)

There is also no entry for the line in voicemail.conf. Looks good so far. Went back to the extension and edited the Voicemail settings to turn it ON and extensions_additional contains:

exten => 123,n,Macro(exten-vm,novm,123,0,0,0)

Hmm. Not right. However there is now an entry in voicemail.conf for said extension:

[default]
123 => 1234,Test,,,attach=no|saycid=no|envelope=no|delete=no

Issued a fwconsole restart and it didn't change the extension, still has novm.

Went back to the extension, turned Voicemail OFF, applied config:

exten => 123,n,Macro(exten-vm,123,123,0,0,0)

As expected, there is once again no entry in voicemail.conf for said line.

This definitely strikes me as a bug.

  • A new extension with voicemail turned off (by default) appears correct in extensions_additional
  • Turning Voicemail ON in the extension and applying the config will update voicemail.conf properly, but it doesn't enable it for the line in extensions_additional.conf
  • Turning Voicemail OFF in the extension and applying the config will update voicemail.conf properly, but it DOES enable Voicemail in the extensions_additional.conf file, the opposite behavior as expected.

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