@tm1000 Thanks, I didn't realize that was the case. So I'm guessing that depending on what PBX function it's called from it sources the value based on the PBX function.
@posi Yes, if you want to just add the http://(FPBX IP/FQDN)/ucp in the email body it will work. I would follow Andrew's advice and not modify the ${Services}. If you don't want that value in a certain part of the template, just remove it from the template.