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Queue Plus - Caller Post Hangup Destination

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I have submitted a ticket already but so far haven't gotten help, so here I go...:

I purchased the Commercial Module Queue Plus.

I created a Misc Destination with a survey style IVR which logs callers inputs to a SQL database, it works perfectly and has no issues when I reach it from an IVR menu.

I have 2 queues setup. Main Queue works perfectly when no Caller Post Hangup Destination is setup. When I do set up a post destination, the calls just get forwarded to the post destination without even hitting the queue.

Here's what should happen: Caller presses 0 for the Operator queue > hits a prerecorded message > Queue > [when agent hangs up the call] Transfer to the post destination.

Here's what actually happens: Caller presses 0 for the Operator queue > hits a prerecorded message > Transfer to the post destination [without actually hitting the queue.

FreePBX 12.0.76.2
Firmware: 6.12.65-31

Any thoughts?


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