It was a good year indeed. Congratulations to the FreePBX team!
One area where I hope that Sangoma will put some thought into this year is where FreePBX is falling short of its competition: Unified Communications
My managers are jealous of what Microsoft Lync and 3CX can do.
Recently a salesman gave them a good presentation on Web conferencing with 3CX, which made a fairly good impression. Unfortunately, that is not something I can give them with FreePBX.
UC in my opinion is where FreePBX is lacking. There is a high demand out there and any advances in the area would be a great selling point.
Screen sharing, video calling, chat, etc.
The chat function in User Control Panel is a nice idea, but unfortunately it is too basic too be useful. People in my corporation don't use it, because they go to UCP only when they need something specific, like check call history, conference, etc, which doesn't happen very often during the day. For this reason when people do log in, they never find somebody online and give the chat up. They also don't like keeping the UCP browser window open, just because they might get a message.
Chat is useful if the program is integrated into something that people are already using, like Outlook, or into something bigger like web meetings, etc.
I hope Sangoma will put some thought into that, cause the competition has more to offer there.
Happy new year!