It would just be be requeued, but there are better ways of handling that in settings in "General Queue Options" and "Timing & Agent Options" et al , hold the call in the queue and let the caller know WTF
↧
It would just be be requeued, but there are better ways of handling that in settings in "General Queue Options" and "Timing & Agent Options" et al , hold the call in the queue and let the caller know WTF