Also, I haven't played around is the Asterisk CLI much, but in the past few days, I've notice lots of warnings and errors as I've had it open. Not sure if that's normal, or if they could be leading to a cause of our quality issues.
Common errors:
ERROR[13345]: res_clialiases.c:193 load_config: res_clialiases configuration file 'cli_aliases.conf' not found
ERROR[14379]: res_config_ldap.c:1634 parse_config: Cannot load configuration file: res_ldap.conf
ERROR[14379]: res_config_sqlite3.c:1107 parse_config: Missing config file 'res_config_sqlite3.conf'
ERROR[14379]: phone_message.c:1645 build_dialplan_routing: Unable to build dialplan routing - invalid license
Common warnings:
WARNING[46922]: chan_sip.c:30808 build_peer: 'tcp' is not a valid transport type when tcpenable=no. If no other is specified, the defaults from general will be used.
WARNING[46922]: chan_sip.c:30808 build_peer: 'tls' is not a valid transport type when tlsenable=no. If no other is specified, the defaults from general will be used.
WARNING[14669][C-000005c9]: ccss.c:1000 ast_set_cc_callback_macro: Usage of cc_callback_macro is deprecated. Please use cc_callback_sub instead.
WARNING[14745][C-000005cf]: func_channel.c:538 func_channel_read: Unknown or unavailable item requested: 'reversecharge'