Leastrecent Question
Show a verbose call output of this happening on a call. That will give us some indication of what is happening. Not much has changed with the queues recently.
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Least recent has always only called the user that has the oldest date when the last time they answered a call from the queue. I don’t ever remember it working from the oldest to newest in order.
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@BlazeStudios will try to get some logs for you. @tonyclewis any way to get the functionality we are desiring? I know auto-pause is an option, just wondering if there is anything i’m overlooking....
View ArticleAsternic is non responsive I hope someone here can help
We are having an issue with Asternic Call Center Stats. When we got to the stats page nothing loads but the background. We have uninstalled and re-installed Asternic. Same issue the second you license...
View ArticleAsternic is non responsive I hope someone here can help
Use the chat on their website to reach out to them - https://www.asternic.net/
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Auto pause is it. Asterisk treats an agent logged in and not on a call or paused as available and it will keep sending to that same agent unless another agent becomes the agent that least recently...
View ArticleAsternic is non responsive I hope someone here can help
The issue is if you get on the FOP2 forum. No one has seen or heard from the Asternic techs in a month.
View ArticleAsternic is non responsive I hope someone here can help
I’ve only ever had success using the live chat feature on their website.
View ArticleLeastrecent Question
Can you live with round robin? Also, I seem to remember that, if you set a long queue timeout, and the the member actively rejects the call, further agents will be tried in least recent order. Only...
View ArticleProbleme avec CISCO CP-8841
You can extract the Rintones, both in HD and in Low quality from every firmware file. I pulled them from 14, but to see if there was more I checked 12 and they were the same. The backgrounds varied...
View ArticleDistinct rings depending of call origin?
Hi I have done quite few searches but all results are too old or pointing at documentations that don’t exist anymore I have a Fanvil V67 in a room named Kitchen. I’d like to get 3 distinct rings on...
View ArticleCreating extensions, ivrs, trunks and queues automaticlly
Hi everyone. I have a panel and I want to client be able to create extensions, ivrs, trunks and queues automaticlly . for extensions I found bulk handller but I want to do it with another way if it is...
View ArticleCreating extensions, ivrs, trunks and queues automaticlly
What triggers their creation? There isn’t enough information here to be sure that it wouldn’t be batter to build your system directly on top of Asterisk. The normal use of FreePBX seems to fit some...
View ArticleCreating extensions, ivrs, trunks and queues automaticlly
I have a panel for my customers and I have a button like that: create new extension create new ivr create new trunk create new queue and when client clicks them and fill some fileds i want to create...
View ArticleDistinct rings depending of call origin?
Distinctive rings require the phone to support it as you’re using the ring tones provided by the phone.
View ArticleImporting DID's using the bulk handler does not link to an extension already...
I have see that this query was not resolved! See Bulk Handler and DIDs/Inbound Routes - #2 by dpgator33 How do you get the DID import to link to an extension destination because no matter what I put...
View ArticleImporting DID's using the bulk handler does not link to an extension already...
This is my template but the destination just will not link to the DID’s.
View ArticleImporting DID's using the bulk handler does not link to an extension already...
And this is after import, you can see it does not link to the extension.
View ArticleImporting DID's using the bulk handler does not link to an extension already...
Fix your ‘template’, your destination is actually a date date -d @105241338
View ArticleImporting DID's using the bulk handler does not link to an extension already...
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