The free beta period for Sangoma Connect queue features is independent of FreePBX version.
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FPBX 17 Beta to Stable Question
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FPBX 17 Beta to Stable Question
What does that mean?
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FPBX 17 Beta to Stable Question
It said it was free because I was on a beta version
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FPBX 17 Beta to Stable Question
While the new queue features are in beta, they are free to all licensed Sangoma Phone desktop users. This is true for all FreePBX versions and has nothing to do with the beta release of 17.
See wiki https://sangomakb.atlassian.net/wiki/spaces/SS1/pages/31260975/Sangoma+Phone+Desktop+Client+Queues
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FPBX 17 Beta to Stable Question
Interesting, I do not have Sangoma Phone Desktop but ok.
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PBX VPN tunnel - connect but no audio
Something is not setup correctly for your VPN. The phones shouldn’t be connecting to the PBX with the other end’s WAN address. The phone system should see the internal IP address of the phones on the other side of the VPN connection.
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Semi Attended Transfer
Does dialing ## and then the extension to transfer to work at all?
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Semi Attended Transfer
No not at all
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Migrating FreePBX with FOP2 to new hardware
I recently imaged a FreePBX phone system to new hardware and while re-activating FreePBX wasn’t a problem, apparently FOP2 is. We paid for FOP2 and I can’t get any support from them. I’ve posted on their forum, tried calling both the US and AR numbers and we’re concerned now that the product is dead.
We’ve been forced to go back to the old hardware which running on a degraded raid 1 so we’re on borrowed time. We could replace the disk but the hardware is old and out of support so that wouldn’t be right long time option. We’ll be looking at other call center software for FreePBX but before we make the jump I figured I would post here. FOP2 has been around long enough that I’m hoping someone knows the procedure to get this going again.
Thanks in advance.
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Semi Attended Transfer
Hmm, yea not sure what options there are for transferring an outbound call mid ring.
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Migrating FreePBX with FOP2 to new hardware
Go to their website and try the live chat. That’s the only way I’ve ever gotten a response.
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PBX VPN tunnel - connect but no audio
The phones on the other end are soft phones and remote from the LAN. They connect to the PBX via the WAN.
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PBX VPN tunnel - connect but no audio
So I guess I don’t understand where the VPN that you posted originally fits into the whole picture.
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PBX VPN tunnel - connect but no audio
The VPN links firewall A (the WAN) to firewall B (second location) with a NAT to the PBX.
Thanks.
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PBX VPN tunnel - connect but no audio
So I guess why would the softphones connect to the PBX over the WAN address if they have the VPN tunnel to get that connection going? If they are properly using the VPN and the VPN is configured properly then they should be connecting with their respective local LAN IPs to the phone system.
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PBX VPN tunnel - connect but no audio
Your architecture is not SIP-friendly. The softphone will send RTP (and subsequent related requests such as BYE) to the address that the PBX supplies in the response to INVITE (SDP and Contact header).
So, the PBX must be configured with the cloud server public IP, and must know when to send it. If your PBX has SIP trunks connected over the public internet, or ‘regular’ external extensions, it is also configured with pfSense box 2’s public IP address and needs to distinguish requests to know which to send. Conceivably, you could do this by using different protocols, or assiging multiple local IP addresses to the PBX.
But IMO, don’t pile kludge on top of kludge. Run a Tailscale client on the PBX, so pfSense box 1 sends directly to the PBX. The PBX will now have an interface with a 100.x.x.x address, which will have its own pjsip transport, configured with the WAN address of pfSense 1.
Another approach is to use the OpenVPN server built into FreePBX. Run an OpenVPN client on the cloud server, which connects to the PBX via a (possibly nonstandard) UDP port forwarded through pfSense 2.
Or, run a PBX in the cloud with a trunk to the on-site one.
Yet another possibility is using client certificates or other means to get the desired security and have the softphones register to the local PBX (no cloud server).
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Migrating FreePBX with FOP2 to new hardware
Tried that… it was absolutely horrendous. In the forums it was said a human would be available and yet they’re using some A.I. garbage what was as useless as useless can be. I actually don’t even have the word for how bad of an experience their chat help is.
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Migrating FreePBX with FOP2 to new hardware
If you need FOP2, their licensing is inexpensive. It’s probably easier to just purchase a new license and move on with your life.
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Custom User Fields in 16.0.40.7
Hi,
Is there a way to add custom fields (via GUI) to a user group (or users). I run 16.0.40.7
I don’t seem to find anything in the documentation, doesn’t exist natively? If not, is there any optional module that would allow to add them via GUI?
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Migrating FreePBX with FOP2 to new hardware
You know. We talked about that too actually. My concern was, what if we pay for a new license and then they don’t send it?
However, is it worth the risking $80 to find out so that we don’t have to completely change systems? It just might be but it feels like an extortion of some sort.
If we do that, I’ll post back here and on their forums. I still think people should know that the product isn’t being supported at this point.
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