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Multiple transfers = Call Dropped

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I updated all the modules and it seems to be working fine so far. I will be conducting some more testing in the coming days.Thank you for the help.


Time Group/condition not ending

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I have a Time Group for Christmas break between Dec. 25th and Jan. 2nd.
The group turned on fine and the condition switched to out holiday greeting, but it didn’t turn off after Jan 2nd.
What am I doing wrong? System Version 10.13.66-22, FreePBX Version 13.0.193

S500 Web GUI Not Loading

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Hello,
I’ve searched everywhere for this but I can’t find any information regarding this issue.

I can no longer login to the Web GUI of my Sangoma S500. I get an error message of “ERR_EMPTY_RESPONSE” on chrome and on FireFox I get “The connection has reset”. I’ve tried rebooting the phone, in which the web interface will load for about 5 seconds before going back to ERR_EMPTY_RESPONSE.

I’ve tried factory resetting the phone, to no avail.

I’m on firmware version 2.0.4.36. Any help would be appreciated as I currently can’t setup any new accounts on my phone.

EDIT: Managed to get it to upgrade to 2.0.4.39, but still the same issue.

Phone Apps Hang

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@jpruett did you ever find a solution for this? I am experiencing the same behavior in a commercial production environment, on PBXact. For some reason I feel like it’s switch-related, but maybe not.

Zulu desktop app is not sending faxes

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I’m attempting to send a fax from Zulu on my desktop. The fax acts like it is sent but there is no record of it being sent, or failing, and the fax never arrives. I tested fax capability in UCP and the fax sent as expected. I do have the Fax Pro module installed.

Any idea where to start looking to solve this?

Invalid Email for Inbound Fax

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Getting this warning every time I log in. I have looked and looked. Cannot find how to fix this.

User Manager users ‘100’ have the ability to receive faxes but have no email address defined so they will not be able to receive faxes over email,

UCP password reset

No audio on inbound or outbound calls

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I am running FreePBX with Asterisk version 15.1.5. I am using an old ObiHai 110 device as an FXO port and a Gigaset C530IP DEC station as a PJSIP extension. Both devices register with PBX and calls can be made and received but there is no audio in either direction. When calling the extensions voicemail, the logs show that the proper audio files are played by the PBX, but no audio is received at the extension. The handset does indicate the correct number of new messages and I can leave new messages when calling from an external phone.

Suspecting that this may be a configuration issue of the audio codecs, I have ensured that the C530IP is configured to use codecs specified as allowed in the general SIP settings in PBX.

FWIW, I had set up the DEC station successfully previously but while moving all devices and servers involved to a new VLAN, I had to reset the station to factory setting. Subsequently, I am no longer able to use the auto configuration “wizard” of the device, which I believe has gotten me there last time with some minor customization.

Any help would be greatly appreciated!


S500 Web GUI Not Loading

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If you are getting connection reset from Firefox then it’s more than a phone issue. There are probably http errors under /var/log/httpd

Invalid Email for Inbound Fax

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Use 100 has faxing enabled but does not have an email address.

FreePBX Distro (SNG7-PBX-64bit-1712-2) on AWS is an IPv6-only venture?

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14 is based on CentOS 7. Which is based on red hat 7. Sangoma OS as we call it is a derivative of CentOS. So I suggest looking online and see if your issue matches CentOS or red hat.

Can't Receive SMS message from GSM Gateway (GoIP-1)

Call forwarding: no audio

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Hi there,

I have a freepbx running in a Rpi3, with this configuration:

Trunks:
Land line via SPA3102
GSM USB dongle
Hotvoip SIP account

When answering calls locally, everything works correctly. However, call forwarding has this issue:

When a call is received on the GSM dongle, it is forwarded to the hotvoip account, but there’s no audio in both parties.

If a call is received on the landline, forwarding to hotvoip is done correctly.

Locally, there’s always audio.

Here is the log, of the transfer when the audio fails:

https://drive.google.com/file/d/11ozjhjKPbObeYhnNDiJYNwlHQ6CuhTLa/view?usp=sharing

(the log is too big to fit in this post)

Anyone can help me on this?

Thanks.

Time Group/condition not ending

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I’ve seen this, you’ll need a separate event for December and January.
December 25-31
January 1-2

File Integrity failed for /var/www/html/admin/modules/_cache/endpointman-13.0.7.18.tgz.gpg - aborting (sha1 did not match)

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Any idea on how to fix this???

fwconsole ma updateall
No repos specified, using: [standard,extended,unsupported] from last GUI settings

Module(s) requiring upgrades: endpointman
Upgrading module ‘endpointman’ from 13.0.7.17 to 13.0.7.18
Downloading module 'endpointman’
Processing endpointman
Verifying local module download…Redownloading
Downloading…
910391/910391 [============================] 100%
Finished downloading
The following error(s) occured:

File Integrity failed for /var/www/html/admin/modules/_cache/endpointman-13.0.7.18.tgz.gpg - aborting (sha1 did not match)


File Integrity failed for /var/www/html/admin/modules/_cache/endpointman-13.0.7.18.tgz.gpg - aborting (sha1 did not match)

Outbound Cant Complete as dialed

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Good morning,

After deleting as you specified, i am now able to place outgoing calls without having a time group tied to the outbound route.

However, see attached screengrabs after i made the changes and reloaded.
(Pic 1 you can see that it does not show you the correct time group this time condition is linked with.
Pic 2 when clicking on that blank “Time Group” it still shows being used by the outbound route)

Question: How come we don’t see in the outgoing call logs that it checks for time group? it took me quite amount of time till i figured to try to tie a time group to the outbound route.

Let me know if any additional information needed.

Custom Backup / Restore

XMPP not working

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This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.

No audio on inbound or outbound calls

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Your phones and PBX are on the same network?

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