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Disable Text messages

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Hi Pitzkey

apologies yes i’m looking to disable the option of receiving sms messages coming through as calls,


Trying to install FreePBX via VGA but not seeing the graphical output

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The system still fires up after about 5 minutes. But its a bit sluggish.
This is a quad core 2.3ghz, 4GB Ram, and 256gb SSD.

PJSIP extension won't register when created via extension module

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This error is commonly indicative of a SIP port mismatch.

Can you connect to the /var/log/asterisk/full log file and show us the actual error in the log? The ‘dash’ in the authname context shouldn’t be a problem, but it may be giving you some issues. Figuring out where that’s coming from will get us closer.

Showing us the working vs. non-working contexts from the extensions_custom.conf file might help.

Do you have any custom code or custom “modules” that have been added to Asterisk?

Pick up handset goes to handsfree

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Sorry should have included some info:
PBXact 13.0.195
Sangoma S500

FreePBX /admin/config.php not allowing login

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There is a ‘debugging’ option in most browsers (F12, I think) that might help shed some light on this.

We hear reports like this from time to time and it’s often a JavaScript problem, or a problem with the page not loading completely. Sometimes it’s an error in the PHP, but most of the time, it’s a problem with the data that, when combined with the code from FreePBX, yields a page that isn’t able to be rendered. Because of caching, however, it is likely that once you get to here, you’re going to not be able to escape with “hard reloading” the page (either by shutting down your browser and restarting or using the “force reload” option in your specific browser.

S700 base stand don't fit with EXP100

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Bought an EXP100 to test with my S700, and the S700’s base stand could not be replaced without a bit of attention from a Dremel tool to trim one of the corners so it wouldn’t be blocked by the attachment plate connecting the two devices. Is this normal or did I get something weird?.

Disable Text messages

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That didn’t really help.

An SMS call doesn’t present to the system as a ‘phone call’, so it isn’t going to be processed as one. There is special Asterisk interaction that’s required to accept a stream of SMS data.

Installing ‘text to speech engines’ allows you to convert text (from files, for example) to be converted to “machine voice” files. It’s not really intended to turn a text message into a voice message, but if it did (and I suppose someone is going to get that working), the message would be dropped into something like a Voicemail box.

The only SMS “service” that comes with the system through the GUI is from SipStation, and I don’t use it, so I can’t really help you.

So,

isn’t really “a thing”. If you enabled Text Message traffic in Asterisk and your provider supports it, you can receive SMS messages, but “out of the box”, FreePBX doesn’t really do that (unless it’s part of COS [inside joke]). Because of that, there’s no way to install it, so uninstalling it is probably even harder.

FreePBX /admin/config.php not allowing login

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Well I have tried various browsers, systems, platforms. Nothing works. It doesn’t actually Loop, it just only shows that url when you click on the admin button.


Polycom Color Expansion Module not populating

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Sounds like (to me) it might be “EPM Ticket Time” in the Issues tab. If everything looks like it should be working and it isn’t, there might be a problem with EPM that we (as mere users) can’t readily or really solve.

Trying to install FreePBX via VGA but not seeing the graphical output

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It could be a video card problem (I suppose). If that’s the case, changing out the video may solve your issues in the short term.

A five-minute start-up time is something we see with systems with several hundreds of extensions. Can you tell us a little bit more about the details of your server and what your ‘base’ configuration is (installation parameters, etc.)

One thing I will say is that a 4G motherboard is the base minimum anymore. SNG7 (IIRC) requires something like 8G to operate without swapping its brains out.

Polycom Color Expansion Module not populating

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I have had a similar issues in the past with, if you have another expansion module try it(before opening a ticket). Also try and use another 6P connector wire, I have bought a few were “broke” expandiom modules and the connectors be the culprit.

Pick up handset goes to handsfree

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Since both of these are ‘Sangoma’ commercial pieces and may be covered under warranty, you might add a second prong to your attach and fire up a support (or maybe issues) ticket.

The error report indicates that it’s just one person and one phone, so I’d start with the ergonomics of the situation. When she reaches for the phone, is there anything that could be bumping the speaker button? I know it’s kind of an obvious question, but you see where I’m going, right? is she using a lifter on the phone, or is she using a headset? Check the case of the phone out and see if the speaker button is ‘captured’ in the down position. Look for the obvious physical stuff. If the button works fine by itself (and she’s not hitting the button accidentally) then try swapping the handset out for another one. If that moves the problem, it’s a bad handset and should (if under warranty) should be replaceable. If the problem persists, the answer has got to be something in her environment.

FreePBX System Admin Update stalled

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 /usr/sbin/sysadmin_update_system --unlock

Polycom Color Expansion Module not populating

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I don’t have another expansion module, but i’m reasonably sure this one and its cable are OK - as mentioned above, I can change the background on it and it also passes the button and LED diagnostics from the phone just fine.

FreePBX /admin/config.php not allowing login

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Try a “display page source” in your browser.

Restating that it’s broke doesn’t help. You’re not giving us anything to work with. Without some kind of debugging, we aren’t going to able to help you solve the problem. There are thousands of users of this system that don’t see this problem, so it’s something specific to your installation. While it could be a systemic FreePBX problem, that likelihood is low - it’s probably something in your specific installation.

The JavaScript debugger should help you get a feel for what’s failing. There are also logs in the system that should be able to help you. Log into the console of the server as ‘root’ and look for the /var/log/httpd/error_log (or some derivative of that) and see what the server is saying about the webserver’s idea of the page. You might also need to check the /var/log/asterisk/full log to see if there’s a database or permissions issue that needs some attention.

There are literally a hundred things this could be, so we’re going to need to start helping us help you.


Trying to install FreePBX via VGA but not seeing the graphical output

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This Mini NUC PC will only have 13 Extensions with an 8 channel SIP trunk.
Quad Core 2.3ghz, 4GB Ram, and 256gb SSD

Trying to install FreePBX via VGA but not seeing the graphical output

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That’s a bit extreme. My cloud pbx with 50 extensions barely uses 2 gigs.

[root@sip ~]# free -h
              total        used        free      shared  buff/cache   available
Mem:           3.7G        1.3G        779M        233M        1.6G        1.8G
Swap:          2.0G         80M        1.9G

How to delete unused users in user manager

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nothing is there to delete the user AND what is worse if I try to edit it I can’t change anything

I will try to paste a picture

Trying to install FreePBX via VGA but not seeing the graphical output

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So you’re saying your cloud provider is using a Mini-NUC? That doesn’t really sound like a plausible model… In my installations (about 10 extensions, typically) I always go for at least 8G of RAM. The new memory requirements for SNG7 are higher than before, and we know from discussions like Issues after upgrading to SNG7 that the system won’t even install in 1G and has problems at 2G (when installed on real hardware).

Back the original question: the forum has seen reports over the past year of several of these Mini-NUC PCs being problematic. On some, it’s the network cards, on some it’s the video. We’ve also heard from other users that the NUC itself works great and they are happy as can be. Clearly, there’s something else going on.

While “my enormous Server in the farm doesn’t have this problem” might seem like an interesting perspective, we still need to figure out what the catch is here. One good point, using something like ‘top’ or ‘free -h’ from the console may give us some additional insight into memory usage. There are lots of other things (in addition to memory) that can effect performance. it’s time to start doing some performance monitoring and trying to see where the jam up is.

There’s something in your system that isn’t working efficiently and it’s time to start troubleshooting. If you’re still experimenting, you could try installing using the ‘custom’ installation and do a headless or ‘text only’ install (you can use ‘ssh’ to log into the server later, and use a web browser from the local network to get into the GUI). This will tell you if the video card is the culprit. Looking at your logs (/var/log/messages, for example) might also yield some interesting data points.

The five-minute start could be lots of things, and getting into the /var/log/asterisk/full log file may yield some information. One thing that might be illuminating is the “ownership” process that the system goes through on first boot and the “fsck” the system does when the hard drive is shut down “dirty”. Both of those can take some extra time, so if the system is consistently taking that much time to book, it could be in the OS startup rather than the Asterisk/FreePBX startup.

The thing is, if you are serious about using this motherboard, you are going to want to get it set up so that it works reliably and efficiently. What you are describing as the current situation isn’t any of those things, so we need to move forward with some additional tests. There are plenty of people that can suggest tests that have worked for them, so let us know what you find when you start digging in.

How to delete unused users in user manager

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Are you using AD. If so your AD had to delete them.

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