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FreePBX design discussion

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If it is worth the money to purchase, it is worth the money to keep updated. That or you are not seriously a business, just a hobby.

EPM costs something like $26/year for updates.

That said, I would be much more interested in a model with a lower up front and consistent recurring or a larger up front and no recurring.


FreePBX design discussion

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Have you looked at PBXact?

Billing Module

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(post withdrawn by author, will be automatically deleted in 24 hours unless flagged)

Billing Module

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You make a good point; it probably also helps that we use very few features of the software. No calling cards or anything. We literally just use it for outbound LCR and accounting, and none of our calls go directly through a technology driver so we’re unaffected by the SIP->PJSIP transition. OP is talking about IVRs and stuff, suggesting they were trying to have it maybe handling inbound calls, although “dumping it for FreePBX” doesn’t make any sense to me.

FreePBX design discussion

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and even for people like you that upgrade every year FreePBX is still the most cost-effective free stands for freedom not that you will not have to pay anything I love the freedom of just being able to download an ISO and be up and running without having to deal with anyone

since people brought up 3cx look how much it’ll cost you for a hundred users and you can’t even buy directly and my system doesn’t turn into a pumpkin after the license expires or if I forgot to update payment info

and here is the price for 30

Hook file '/var/spool/asterisk/incron/firewall.stopfirewall' was not picked up by Incron after 5 seconds. Is it not running?

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Now the system firewall is disabled and I can’t enable it without errors that disable me for using the GUI. Also am getting a error when trying to check for software updates (this i have reported as bug, but they feel it’s minor)

Issue Upgrading from 13 to 14

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This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.

Unable to Receive Calls-

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Sorry for the delay,
I have changed this to PJ SIP and set anonymous calls to no.

Trying to get the trunk registered to my carrier (Voyant).
Getting this-
[2020-01-12 12:49:28] WARNING[24595]: res_pjsip_outbound_registration.c:796 sche dule_retry: No response received from ‘sip:corpglobal.net:5060’ on registration attempt to ‘sip:3157400109@corpglobal.net:5060’, retrying in ‘60’

My carrier advised to remove the route header that is being sent in the registration attempt and to set the qualify to 0.

I set the Qualify Frequency (under PJSIP Settings- Advanced) to 0. How do I remove the route header being sent in the registration attempt??

Thank you


FreePBX design discussion

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There is NO money in software. I know it, you know it, apple knows it, Microsoft knows it. That’s why the one time purchase is going away. Frankly you never bought software only a license. The same with music, movies etc. You simply own a license. The options are to try to sell it at a premium once and make your money OR sell it for less with a renewal option and make money over time. Subscription models have done more to fight oiracy than anything else. I pay $12 a month to listen to any song I want. I don’t need to rely on some shady server to get one song off of a horrible album.
Photoshop at $400 is out of most people budgets. Add on the upgrade fees and it is ridiculous. I pay $10 a month to Adobe and get Photoshop and a handful of other services with major updates at least 2 x a year. The subscription model lowers the bar for entry and provided a way for companies to keep their lights on. Frankly I love this model. We now see this with Office365 and many other things. If you hate this model I have bad news for you. Whether sangoma or ANY company decides to drop the initial fee is up to them and their business needs. In any case it is unlikely that renewals and subscriptions in any part of the digital world will go away. They will simply become more and my re the norm.

Unable to Receive Calls-

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You don’t. It’s required, removing it would break things even more.

You need to look if you are getting a response and if you’re not seeing one come back from them you need to contact them and find out if they are getting your request and are replying to it.

Hook file '/var/spool/asterisk/incron/firewall.stopfirewall' was not picked up by Incron after 5 seconds. Is it not running?

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I want to say this came up last week if you do a search. That said I think fwconsole chown was the fix. If that doesn’t work look for last week’s post.

Hook file '/var/spool/asterisk/incron/firewall.stopfirewall' was not picked up by Incron after 5 seconds. Is it not running?

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@jfinstrom I did that, NONE of those suggestions helped, so thats why I did a post.

FreePBX design discussion

FreePBX design discussion

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that’s why I switched a lot of people to WPS office for a Microsoft Office alternative and Affinity for a true Adobe alternative because I don’t like their new price Model and these products do almost everything the same and they are much more cost-effective that’s why I love capitalism and the open market,
the people that are using FreePBX are the people that are more tech-savvy and like open source projects so if you will implement the new Adobe price Model people will look somewhere else and someone will quickly fill the vacuum

Hook file '/var/spool/asterisk/incron/firewall.stopfirewall' was not picked up by Incron after 5 seconds. Is it not running?

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Is it running?

[root@lorne14-pro ~]# service incrond status
Redirecting to /bin/systemctl status incrond.service
â— incrond.service - Inotify System Scheduler
   Loaded: loaded (/usr/lib/systemd/system/incrond.service; enabled; vendor preset: disabled)
   Active: active (running) since Thu 2019-09-12 00:29:29 ADT; 4 months 0 days ago

Queue occasionally rings agents already on a call

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Perhaps a good question is “what should I expect to see?” I would expect that, when all agents are busy, the system will periodically try busy agents to see if any have come available, but what I seem to be seeing is the system trying one agent over and over, or trying them for 20 seconds or so, despite the fact that they are on the phone.

Does anyone have any suggestions to what I might search for in the logs to confirm or refute whether what I am seeing is normal?

Tom

Can you allow barge in on a line without parking a call

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They will both work, but I would stick with using [from-internal-custom]. The [ext-local-custom] context is potentially accessible from IVR callers, and you very certainly don’t want inbound callers spying channels on your system.

FreePBX design discussion

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I don’t drive these policies and I didn’t as a developer. I am an open source evangelist. That said anyone who tells you GiMP is equal to Photoshop or that inkscape is equal to AI is nuts. Both open source products are great but at the end of the day they still don’t meet the mark. Prior to the subscription model I used gimp a lot. The tools serve their market. As much as I love Photoshop I wouldn’t pay $400 for it. The stuff I use it for I can easily absorb $10 by the money I make selling images. My time is valuable to me. So I can take 10 minutes to mask an image or 5 seconds. A handful of images and I am way beyond a $10 value.

On topic with FreePBX. The project serves a wide audience. We see it servicing random solutions on a raspberry pi. We also see it running in large government agencies and Fortune 100s.

There is no Monopoly on the software by any given sector. Each sector has very different needs. Many of those sectors have only 2 requirements. It meet a budget and it JUST WORKS. They give priority to function over cost. We all know the base coat of a product is not all inclusive. People drop $10k on a feature equal product they can get for $500 because it comes with guarantees, support, training etc etc. I use to install commercial key systems. The office manager never sat on the phone with some random person. I was on site within the hour when needed 24/7. The business process made sure we put in a product that minimized that need. Most end users want to pay for something they don’t know they are using. If this means paying a premium to a reseller, or paying a subscription they will do it. People want a solution not a part time job.

Back off topic. I just dropped another $400 on a laser cutter. I don’t expect it to be a $3000 solution. I know it will take effort to make it perform to that level. There are a lot of people like me. There are a lot more that just drop the $3k and call it a day.

FreePBX design discussion

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there is a middle ground affinity is designed as a full replacement for a professional that is using Adobe suite and people are paying money for it and it’s very affordable and reasonable and they simply don’t want to deal with Adobe’s new price Model, there is always people that will go for the brand name but not the people in this community they will look on results and functionality and price first, there is a reason why these companies didn’t use Cisco call manager or 3cx

FreePBX Statistics shows exception error for undefined index in psi.memory.Swap

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