https://wiki.freepbx.org/display/FPG/RESTful+Phone+Apps-FAQ
Server daemon that supports the phone apps.
https://wiki.freepbx.org/display/FPG/RESTful+Phone+Apps-FAQ
Server daemon that supports the phone apps.
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I know right, a lot more seamless. Just a few oddities like IVR options and whatever you got going on and we’re in business…
I’ve got two PJSIP Extensions that are just Cisco SPA Phone Adapters. At two different sites, possibly on the same ISP. That were originally working but over time have stopped.
I’m looking at the PJSIP History using
pjsip show history
I’ve noticed the SPAs that don’t work only seem to be receiving a request but not sending a response.
(Site 1)
00030 1585016807 * ==> SITE1IP:5060 OPTIONS sip:400-708b7bfeb6df4e8c2ab7edafad8a69c9@SITE1IP:5060 SIP/2.0
00031 1585016811 * ==> SITE1IP:5060 OPTIONS sip:400-708b7bfeb6df4e8c2ab7edafad8a69c9@SITE1IP:5060 SIP/2.0
Site 2
00038 1585016820 * ==> SITE2IP:5060 OPTIONS sip:401@SITE2IP:5060 SIP/2.0
00039 1585016822 * ==> SITE2IP:5060 OPTIONS sip:401@SITE2IP:5060 SIP/2.0
That just repeats over and over for those two sites, never receiving an ok response.
I’ve got another two SPA adapters at other sites that are working fine on another ISP. No problems ever
Which are sending and receiving it a response and registered fine.
Site 3
00076 1585016874 * ==> SITE3IP:5060 OPTIONS sip:403@SITE3IP:5060 SIP/2.0
00077 1585016874 * <== SITE3IP:5060 SIP/2.0 200 OK
Which is getting the ok response.
The IPs of the remote site are added in - Connectivity > Firewall The extensions are configured the same as the working ones.
EDIT ADDED:
While posting this the endpoint that most recently started having issues became available again.
= Endpoint 401 is now Reachable
– Contact 401/sip:401@SITE2IP:5060 is now Reachable. RTT: 60.058 msec
Also with the history command I see it sending and receiving the request now;
00849 1585018078 * ==> SITE2IP:5060 OPTIONS sip:401@SITE2IP:5060 SIP/2.0
00850 1585018078 * <== SITE2IP:5060 SIP/2.0 200 OK
We have recently found FREEPBX-21258 and fixed the same as well. If your issue is related to this then please upgrade FreePBX-15 backup module to latest edge and give try.
Or else please file bug report and provide your backup file (if not confidential to share on public issue tracking system) for us to reproduce issue locally.
thanks
Kapil
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Hi @pricie1991 for no audio or audio issue you would first want to isolate the issue i.e. issue is from FXO side or issue is from asterisk/extension(IP) side.
Asterisk logs are useful to find out if its not a simple configuration issue.
If you like to go deep in troubleshooting then I would suggest first confirm your normal extension to extension call works fine and if yes then worth to take tcpdump on IP to capture extension side of RTP and Card / Wanpipe recording to check if incoming audio from FXO itself is good or not. Also there is utility in DAHDI called dahdi_monitor to monitor/record the audio towards FXO side.
Thanks
Kapil
Please make sure VPN is configured properly in EPM. Refer to https://wiki.freepbx.org/display/FPG/EPM-Admin+User+Guide#EPM-AdminUserGuide-VPN
Thanks
Kapil
If you are not using Phone Apps (aka RestApps) or Commercial Endpoint point manager then leaving them uninstall is okay.
just fyi - Refer to Phone Apps and Endpoint Manager wiki for further details about these modules.
thanks.
Thanks! Will upgrade and test.
This didnt seem to make a difference for IVR options. This was after upgrading to edge IVR module. What next?
please upgrade backup to edge. thanks.
Apologies, I meant the backup module, which is currently sitting at 15.0.8.93
What is his approximate monthly toll-free incoming minutes usage? Who is the trunking provider? How much are you paying per minute?
If you are committed to a long term contract, you may be stuck, though possibly you could port to a lower cost provider.
Otherwise, discuss various options with the customer:
Here is primary machine with IVR config.
Here is secondary machine with imported IVR config after restore from backup.
This is after updating all modules to latest edge release.
Are you doing warmspare ?
We have https://issues.freepbx.org/browse/FREEPBX-21325 already open with similar kind of issue so probably you would like to add your comment as well.
If your issue is different, then please raise new issue and provide your information.
thanks.
Yes, but I also tried backing up to SSH filestorage as tar file and then restoring from that file on secondary machine with same result.
Hi Kapil,
I’ve been through the setup over and over.
I enable the client and then click “Save and Rebuild Configs” or “Save,Rebuild Configs and Update Device”.
But it still never generates the tar file for some phones.
BigJoe
Hello,
I’ve run into the strange situation with Endpoint Manager updates.
I have purchased this quite a while ago and the Free Update period got expired. Today I’ve figured out that I can’t upgrade vulnerable modules (restapps) due to dependency on endpoint 14.0.41 (I have 14.0.2.161). So I went to portal.sangoma.com and renewed Endpoint Manager Update subscription for another yet term.
Under System Admin -> Activation all looking good:
Endpoint Manager
Expiration Date 2042-11-24 (Free Updates until 2021-03-24)
Module Admin still not offering update for a Endpoint Manager and saying I need to purchase module update renewal for Endpoint Manager …
Any ideas how to solve this issue?
P.S. PBX firmware 12.7.6-2002-2.sng7
Thank you all for your messages.
Despite having uninstalled the module, on Saturday it was automatically reinstalled.
On Saturday I received an email with the subject: “FreePBX (VoIP Server) Module Updates” and the following body:
" This is an automatic notification from your FreePBX (VoIP Server) server.
Installing missing modules: iotserver
Module iotserver successfully downloaded in 2 seconds Module iotserver installation completed in 39 seconds Done. All modules installed."
Finally I have chosen to edit the crontab, and remove the lines…
In this way at least I will not receive the email with the license error in iotserver every day …