Hi All
I've just been made aware of a strange issue regarding people dialling in from the outside to a number that is busy. When they do all they hear is ringing for 20seconds then they get disconnected
Looking back the logs it's been going on since I put the system in.
The calls are coming in via an ISDNe circuit from BT. The extension they are trying to ring has no voicemail, forward or call waiting set. Ringing it internally when busy plays back the busy tones but the same is not happening when calling in from the outside
Can anyone advise?
Thanks
Asterisk 11
FreePBX 2.11