We’ve been using Sangoma Phone for some time now, but recently we’ve been having a few users who’s queues do not show up under the ‘My Queues’ tab in the softphone:
We’ve removed and re-added to the queues, added completely new queues, and restarted all processes with no change.
After some digging I did find it seems to be this MySQL table that stores what’s actually sent to Sangoma Phone, every user with an issue in question is missing their proper queues on this table: sangomartapi_call_queue_members. Any ideas on what trigger is not happening to update these users?
Currently on:
sangomaconnect | 16.0.47.32
sangomartapi | 16.0.53