Ok, did some testing. I sent the call straight to voice mail and I was able to get to where a lady talks and said "The person at extension " " is unavailable..." and I was able to enter * and it started giving me information on what to do. So it looks like its working, something however is blocking it from working correctly when I have it configured the way that I did. Hummm.
Going to try a couple of other things. Let you know in a few.