Unable to check voice mail from outside line
You have to press * before the "beep" is played by the relevant voicemail box. You can't do it from an IVR.
View ArticleUnable to check voice mail from outside line
Ok, I'll give that a try. But quick question. Is there a way to check voice mail for the extension before it starts ringing the phone numbers that are in the "follow me" list?
View ArticleUnable to check voice mail from outside line
No, to use * you MUST be in the voicemail of that extension, or "how will it know?" You could get clever with a dialplan that calls VM directly....
View ArticleUnable to check voice mail from outside line
I called the number, IVR answered, I chose the extension, it called all three phone numbers (not answering deliberately), it then played the voice mail greeting message but when I pressed * several...
View ArticleUnable to check voice mail from outside line
How did you install FreePBX/Asterisk? Start off by sending a DID straight to your extension without follow me. that should work , add dtmf to your console/full logging to prove it.
View ArticleUnable to check voice mail from outside line
Ok, did some testing. I sent the call straight to voice mail and I was able to get to where a lady talks and said "The person at extension " " is unavailable..." and I was able to enter * and it...
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Unable to check voice mail from outside line
Then, baby steps, add an IVR option to go to voicemail for that extension, then dial * , For best effect, actually set up the voice mail box first
View ArticleUnable to check voice mail from outside line
Found the problem. My path was... inbound route-> set caller id-> IVR (with greeting message)-> Extension -> Follow Me (with transfer message)-> Announcement (with voice mail...
View ArticleUnable to check voice mail from outside line
As I said, you need to press before the beep, no beep , no chance.
View ArticleUnable to check voice mail from outside line
I heard what you said. I am pressing the * BEFORE the beep. Besides it doesn't give much time to press the button, they need to adjust the time. Thank you for your help. Do appreciate it. Now if I...
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Thanks Andrew - that did it!
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confirmed re-opened issues.freepbx.org
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