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Conference Bridge Muting Participants

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Hello,
I'm getting lots of complaints from users that the conference bridge is muting callers without warning, it happens 4 or 5 times in an hour long conference. From what I can tell, it's only cell phone callers coming in on the PRI into a Sangoma 2 port card.
When it happens, the caller can press 1 and unmute themselves. If i had to guess I would say that they are hitting the frequencies just right to cause the sever to think it is the 1 DTMF but that seems unrealistic.
I haven't been able to find a way to disable the mute option in the conference bridges. Any ideas?

Asterisk Ver. 11.19.0
PBX Firmware: 6.12.65-30
Conferences 12.0.22
App Confbridge


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