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Lets Encrypt Certificate
How can I set priorities to extensions?
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Message when an extension is in use and after 6 rings
In the end just used the ring group as there is no simple way to create what i want exactly.
The only “annoying” part is that after 4-5 rings when the message plays it will stop ringing in the group and start again after the message finishes. Ideally i would like the message to play while the ring group is still ringing and you are able to pick it up.
Panasonic KX-HDV230 hold and transfer question
So for our setup we use the Panasonic KX-HDV230. Everything is working like a charm.
Now i’m delving deeper into FreePBX and was playing with the parking lot. This seems like a perfect way to emulate to way we dealt with call on hold in the past when we used Panasonic systems.
I can create BLF buttons that park and others that show the lot and you can retrieve a call from it.
What i am wondering is if there is a way to redirect the hold button on the phone? So that i can instead use it to drop a call into a parking lot?
Panasonic KX-HDV230 hold and transfer question
You should take a look at the phone’s manual, but usually the HOLD button is not programmable.
No ACK to Reinvite
Either a NAT issue, a session timer issue or a combination of both.
Message when an extension is in use and after 6 rings
Set up your main ring group with a long ring time and a special music on hold, which you craft to have some ringback tone, an announcement and more ringback tone. The phones will continue to ring throughout the process.
Solved: PJSIP Trunks stopped working after reboot
I wasn’t able to work out why this event occurred but after restoring from a backup the trunks connectivity was restored. The server was still displaying both the static and a dhcp IP address on the console login screen but after changing the static ip through the gui a couple of times it also reverted to showing ( and responding) to just the static IP. A newly created pjsip trunk also worked normally.
Restore fails from v14 to v15
I can confirm this behavior also occurred for me after a similar v15 build and restore of a v14 backup. I abandoned the v15 setup and stayed with v14.
Restore Fails with timeout
The only sql files I can find in the backup file are as follows.
./var/www/html/admin/modules/callback/install.sql
./var/www/html/admin/modules/conferences/uninstall.sql
./var/www/html/admin/modules/ttsengines/install.sql
./var/www/html/admin/modules/ttsengines/uninstall.sql
./var/www/html/admin/modules/manager/uninstall.sql
./var/www/html/admin/modules/superfecta/includes/oauth-php/library/store/postgresql/pgsql.sql
./var/www/html/admin/modules/superfecta/includes/oauth-php/library/store/mysql/mysql.sql
./var/www/html/admin/modules/superfecta/includes/oauth-php/library/store/oracle/OracleDB/2_Sequences/SEQUENCES.sql
./var/www/html/admin/modules/superfecta/includes/oauth-php/library/store/oracle/OracleDB/1_Tables/TABLES.sql
./var/www/html/admin/modules/ringgroups/uninstall.sql
./var/www/html/admin/modules/phpagiconf/uninstall.sql
./var/www/html/admin/modules/_cache/upload56315da9195ed/fop2/html/admin/install.sql
./var/www/html/admin/modules/_cache/upload56315da9195ed/fop2/html/admin/uninstall.sql
./var/www/html/admin/modules/_cache/upload56315d1b6041f/fop2/html/admin/install.sql
./var/www/html/admin/modules/_cache/upload56315d1b6041f/fop2/html/admin/uninstall.sql
./var/www/html/admin/libraries/Composer/vendor/simplepie/simplepie/db.sql
./var/www/html/admin/libraries/Composer/vendor/symfony/security/Symfony/Component/Security/Acl/Resources/schema/postgresql.sql
./var/www/html/admin/libraries/Composer/vendor/symfony/security/Symfony/Component/Security/Acl/Resources/schema/db2.sql
./var/www/html/admin/libraries/Composer/vendor/symfony/security/Symfony/Component/Security/Acl/Resources/schema/sqlite.sql
./var/www/html/admin/libraries/Composer/vendor/symfony/security/Symfony/Component/Security/Acl/Resources/schema/oracle.sql
./var/www/html/admin/libraries/Composer/vendor/symfony/security/Symfony/Component/Security/Acl/Resources/schema/mssql.sql
./var/www/html/admin/libraries/Composer/vendor/symfony/security/Symfony/Component/Security/Acl/Resources/schema/drizzle.sql
./var/www/html/admin/libraries/Composer/vendor/symfony/security/Symfony/Component/Security/Acl/Resources/schema/mysql.sql
./var/www/html/fop2/admin/install.sql
./var/www/html/fop2/admin/uninstall.sql
Restore Fails with timeout
This is a bug in backup with COMMENT being inside the MySQL legacy backup file. The MYSQL backup file is correct. FreePBX Backup in 15 just needs to ignore the comment.
Restore fails from v14 to v15
extip queries the mirror server for your external IP address. Since the mirror server was down all weekend the command could not complete.
Restore fails from v14 to v15
Thanks for the explanation. “the process “fwconsole extip” could not contact the mirror server” would be a more meaningful message in terms of trying to work out what the failure was being caused by.
Fax Pro and SIP
I’ve utilized the FaxPro module multiple times but only with a PRI. I have a customer with SIP that is interested in the module. If I have SIP DIDs that are T.38 enabled will everything run as smoothly as it does with a PRI?
No ACK to Reinvite
Thanks for the response.
I would think a NAT issue would show up in other ways as well like not getting audio or the call dropping after 30-seconds. These calls are being dropped after 30-MINUTES. I talked to the SIP provider and what they indicated was that they are sending a re-invite but we aren’t responding with an ACK. They send the reinvite automatically at 30-minutes. They changed it to 60-minutes but that’s not a great solution.
Again I would think that NAT issues would exhibit other more immediate issues but we are seeing any of the traditional NAT issues.
When I look at the NAT settings I see that I have our public static IP as the External Address. I’ve also got all of our subnets listed in Local Networks. We are using PJSIP for our SIP trunks and extensions.
Unable to dial extension
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No ACK to Reinvite
It all depends on the particular router/firewall configuration, specially in relation to port forwarding. A NAT issue can manifest itself in so many different ways.
Have you confirmed by yourself that the ACK is indeed not being sent? Have you checked if your FreePBX is really getting the reinvite at all?
Restore Fails with timeout
Thanks Andrew,
How can I proceed / Fix it or bypass it?
SOLVED: IVR Not Recognising Digits
Preface: After typing most of this up, I’ve found the issue. I’m going to post this anyway in the event that it helps someone else in the future or if someone is having the same issue.
On Friday, one of my FreePBX deployments stopped working as it did previously with IVRs.
I have an option to press 1 for the Directory. Further down the IVR, I have several options that begin with the number 1. 10 is Accounting, for example. Whenever an option beginning with 1 is selected, it just sends them to the directory as if only 1 had been pressed.
This morning, a second deployment in a different location started doing the same thing.
Both deployment info:
Asterisk Version: 13.22.0
FreePBX Version: 14.0.13.6
IVR Version: 14.0.9.4
I ended up finding the setting when editing the IVR: Force Strict Dial Timeout was set to No. Setting it to No - Legacy fixed the issue. I don’t know if this appeared after a recent update to the IVR module for me. The default says it should be No - Legacy and had operated in the past as if No - Legacy.
No ACK to Reinvite
Re-invite is an in-dialog transaction. If you are not receiving it then your router/firewall is closing the path. You would likely see the same with a BYE message from the remote side. You can test this out by setting up a call from your PBX to your cell phone and leaving the call open for a while, and then hanging up on the cell phone. Your PBX should receive the BYE immediately. If there’s a delay, then the BYE is hitting the same wall as the re-invite.
I would think that simply enabling qualify on your trunk would solve this as that should keep the SIP path open between you and your provider.